Welcome to Wisdom IT Group. By accessing our website, purchasing our products, or using our services, you agree to comply with the following terms and conditions. Please read them carefully.
1. Definitions
“Company,” “we,” “us,” or “our” refers to Wisdom IT Group. “Customer,” “you,” or “your” refers to the user or purchaser. “Products” refers to hardware, software, or services offered by Wisdom IT Group.
2. Acceptance of Terms
By using our services or purchasing our products, you agree to be bound by these terms. Wisdom IT Group reserves the right to amend these terms at any time. It is your responsibility to review them periodically.
3. Product Description
All product descriptions, specifications, and features provided on our website are accurate to the best of our knowledge. Minor variations may occur. Customers should verify product suitability before purchase.
4. Pricing and Payment
Prices listed are in the applicable currency and are exclusive of taxes, unless stated otherwise. Payment methods include credit card, debit card, bank transfer, or other approved channels. Payment must be completed prior to shipping unless otherwise agreed.
5. Shipping and Delivery
We offer multiple shipping options. Standard delivery times are 5–7 business days, depending on product availability and destination. Shipping costs are calculated at checkout. We are not responsible for delays caused by external factors.
6. Returns and Refunds
Products may be returned within 7 days of delivery if unused and in original packaging. Contact support to initiate a return. Refunds are processed after inspection. Customized products are non-returnable unless defective.
7. Warranty and Guarantee
Products may include warranties as specified in their documentation. Warranty covers manufacturing defects only. Customers must report defects promptly to qualify for repair, replacement, or refund.
8. Intellectual Property
All content, trademarks, and intellectual property associated with Wisdom IT Group products and services remain the exclusive property of the Company. Unauthorized use is prohibited.
9. Privacy and Data Usage
Your privacy is important to us. We collect and use personal data according to our Privacy Policy. By using our services, you consent to this data use.
10. User Responsibilities
You agree to use our products and services responsibly and legally. Misuse, including unauthorized resale or unlawful activities, is prohibited and may lead to service termination.
11. Termination of Services
We reserve the right to suspend or terminate services if you violate these terms or engage in harmful activities. Notice will be provided when applicable.
12. Dispute Resolution
In case of disputes, we encourage resolution through negotiation. If unresolved, disputes shall be settled through binding arbitration under applicable laws.
13. Limitations of Liability
Wisdom IT Group is not liable for indirect, incidental, or consequential damages arising from product use or service provision. Our maximum liability is limited to the amount paid for the product.
14. Governing Law
These terms are governed by the laws of [Your Jurisdiction] without regard to its conflict of law principles.
15. Changes to Terms
We may modify these Terms and Conditions at any time. Changes become effective upon posting on our website. Continued use signifies acceptance.
16. Contact Information
For questions about these Terms and Conditions, please contact us at:
Email: sales@wisdomitgroup.com